Carpet and upholstery cleaning are among the most requested specialist services from cleaning companies in Nairobi, particularly for households and offices wanting to extend the life of furniture and flooring. Here are the questions we hear most often.
How often should carpets be professionally cleaned?
We generally recommend professional carpet cleaning every six to twelve months for households, and more frequently for high-traffic commercial spaces or homes with pets and young children.
What cleaning method do you use for carpets?
We use a combination of wet and dry cleaning methods depending on your carpet’s material and condition, including deep shampooing and steam cleaning to lift embedded dirt without damaging fibres.
How long does it take for carpets to dry after cleaning?
Drying time varies depending on the method used and ventilation in the room, but typically ranges from a few hours to a full day. We can advise on expected drying time for your specific carpet and cleaning method.
Can you remove old or set-in stains from carpets?
We can treat many common stains, though success depends on the stain type, how long it’s been there, and the carpet material. We’ll assess the stain and let you know realistically what result to expect before starting.
Do you offer sofa and upholstery cleaning as a separate service?
Yes, sofa set and upholstery cleaning is available as a standalone service or combined with carpet cleaning in the same visit, useful if you want your living room refreshed in one appointment.
Is upholstery cleaning safe for all fabric types?
We assess your specific fabric type before cleaning and adjust our method accordingly, since delicate fabrics require gentler treatment than more durable upholstery materials.
Will carpet cleaning remove pet odours?
Professional carpet cleaning significantly reduces pet odours embedded in carpet fibres, though severe or long-standing odour issues may require additional treatment beyond a single cleaning session.
Do you clean carpets and rugs on-site, or do you take them away?
We clean carpets on-site at your home or office, which avoids the inconvenience and risk of transporting carpets off-premises.
How is carpet cleaning priced?
Pricing typically depends on carpet size, material, and condition. See our carpet cleaning cost guide for general pricing, or contact us for a specific quote.
Can I walk on the carpet immediately after cleaning?
We recommend avoiding heavy foot traffic until the carpet is fully dry to prevent re-soiling or flattening freshly cleaned fibres — we’ll advise on timing based on the specific method used.
Book Carpet & Upholstery Cleaning Services in Nairobi
Ready to refresh your carpets or sofas? Call or WhatsApp +254 709 004 600 for a free quote.