What is included in a commercial cleaning contract in Nairobi?
A commercial cleaning contract outlines all cleaning tasks, frequency, standards, and responsibilities agreed between Bestcare and a business client.
Key Contract Components
Scope of Work
A detailed list of all areas to be cleaned and tasks to be performed, specified by frequency (daily, weekly, monthly).
Service Schedule
- Daily (Mon–Fri) for routine tasks
- Weekly for deeper tasks — carpet vacuuming, glass cleaning
- Monthly for specialist tasks — carpet extraction, high-level dusting
- Ad-hoc deep cleans or event cleaning as needed
Staffing and Supervision
Number of operatives, hours, and supervisory arrangements. Bestcare includes a dedicated supervisor for all contracts above a threshold size.
Equipment and Products
All equipment and ISO-certified eco-friendly products are supplied by Bestcare. No client supply needed.
KPIs and Quality Standards
Measurable standards including cleanliness audit scores, response times for requests, and complaint resolution timeframes.
Insurance and Liability
All Bestcare commercial contracts include public liability and employer’s liability insurance.
Request a commercial cleaning proposal — visit Bestcare Cleaning Services or call 0709004600.