How do cleaning companies vet their staff in Nairobi?
Staff vetting is one of the most important factors when choosing a cleaning company in Nairobi. Cleaning staff access your home or office — often without you present — so thorough background screening is non-negotiable.
What Proper Staff Vetting Involves
- Identity verification – National ID check to confirm the person is who they claim to be
- Criminal background check – Through the Directorate of Criminal Investigations (DCI) in Kenya
- Reference checks – Previous employer references verifying work history and character
- Certificate of Good Conduct – A formal document from the Kenya National Police Service confirming no criminal record
- Probationary supervised period – New staff work supervised before working independently
- Regular re-vetting – Annual checks ensure no issues have arisen since hiring
Beyond Background Checks
- Professional training – Trained in cleaning techniques, product safety, customer service, and property security
- Uniform and ID badges – All Bestcare staff wear uniforms and carry company ID for client verification
- Insured employment – Workers are covered by employer liability insurance
- No solo working in unoccupied premises – Bestcare policy requires minimum two-person teams in unoccupied properties
Trust Bestcare’s thoroughly vetted teams with your home or office — visit Bestcare Cleaning Services or call 0709004600.