How do cleaners in Nairobi handle delicate or expensive items?

Professional cleaners should have clear protocols for protecting your valuables and delicate items. Here is how Bestcare handles these situations.

Before the Clean

• Clients are advised to store jewellery, cash, important documents, and highly sentimental items in a secure location before our team arrives — this is standard best practice with any service provider
• Tell us about any fragile items, antiques, or artwork that require special care
• Identify surfaces that should not be cleaned with standard products (e.g. antique wood, marble, special coatings)

During the Clean

• Bestcare cleaners are trained to clean around displayed items rather than moving them unnecessarily
• When items must be moved for cleaning access, they are replaced exactly as found
• Fragile items flagged by the client are cleaned with appropriate soft cloths and gentle products
• Breakage protocol: any accidental damage is reported immediately by the team leader to the client

Insurance Coverage

Bestcare carries public liability insurance that covers accidental damage to client property during cleaning. Claims are processed transparently and resolved promptly.

Electronics and Screens

• TV screens and monitors: dry microfibre cloth only — never wet cloth or all-purpose spray
• Keyboards: compressed air or brush attachment, not wet cleaning
• Around electrical sockets: only dry cleaning near power points

Your home is treated with respect and care. Visit Bestcare Cleaning Services or call 0709004600.