Does Bestcare Cleaning Services have a satisfaction guarantee?
Yes — Bestcare offers a 100% satisfaction guarantee on all services. If you are not completely satisfied, we return and fix the issue at no extra charge, no questions asked.
How the Guarantee Works
- Post-clean walkthrough – Our team leader inspects with you at the end of every session
- Report within 24 hours – Flag any issue via phone or WhatsApp with a description or photo
- Re-clean within 48 hours – We dispatch a team to address the issue at our cost
What the Guarantee Covers
- Missed areas or tasks specified in your booking
- Cleaning quality that does not meet the agreed standard
- Any accidental damage caused by our team
Our Quality Control Process
- Pre-clean briefing reviewing scope with the client
- In-progress supervision by team leader
- Final room-by-room checklist before sign-off
- Customer satisfaction confirmation on completion
Experience the Bestcare guarantee — visit bestcarecleaning.co.ke or call 0709004600.