We are a Commercial Cleaning Service Contractor Serving Facilities in Nairobi and Kenya
Running a facility comes with enough on the plate already, and cleanliness shouldn't be one of the things you have to keep worrying about. Bestcare Cleaning works with businesses and institutions across a wide range of sectors, handling everything from daily office upkeep to specialized industrial cleaning, so that facility managers can focus on running their operations while we take care of the environment people work, shop, heal, learn, and live in.
Our approach isn't one-size-fits-all. A hospital corridor needs a different cleaning protocol than a warehouse floor, and a school classroom has different hygiene priorities than a bank banking hall. Below is a breakdown of the facility types we serve and what our service typically covers for each.
Facility Types We Serve
| Facility Type | Services Provided |
|---|---|
| Corporate Offices | Daily desk and workstation cleaning, carpet and upholstery care, washroom sanitation, waste management, boardroom detailing, glass and partition cleaning, and after-hours servicing to avoid disrupting work. |
| Retail Stores & Shopping Malls | High-traffic floor cleaning and polishing, entrance and walkway maintenance, washroom servicing, display and shelf dusting, spill response, and end-of-day deep cleans to keep spaces presentable for customers. |
| Hospitals & Healthcare Facilities | Infection-control cleaning protocols, disinfection of high-touch surfaces, ward and corridor cleaning, biohazard-compliant waste handling, and sanitation of waiting areas, wards, and staff rooms using hospital-grade products. |
| Educational Institutions | Classroom and hallway cleaning, washroom sanitation, dormitory servicing for boarding schools, dining hall cleaning, and playground/compound upkeep, scheduled around school hours to minimize disruption. |
| Industrial Facilities & Warehouses | Floor scrubbing and degreasing, dust and debris control, machinery-area cleaning, loading bay maintenance, and waste disposal coordination, with attention to safety compliance in working environments. |
| Residential Apartments & Estates | Common area cleaning (lobbies, corridors, stairwells), compound and parking area upkeep, waste collection points, garden and pathway maintenance, and periodic deep cleaning of shared amenities. |
| Hotels & Hospitality Venues | Guest room turnover cleaning, lobby and reception detailing, restaurant and kitchen area sanitation, linen handling coordination, and public restroom servicing to guest-facing hygiene standards. |
| Banks & Financial Institutions | Banking hall cleaning, ATM lobby servicing, back-office cleaning, glass and counter detailing, and washroom sanitation, typically scheduled early morning or after closing hours. |
| Government Offices & Institutions | Office and corridor cleaning, washroom sanitation, waiting area upkeep, waste management, and compound cleaning, delivered in line with procurement and compliance requirements. |
| Religious Institutions | Sanctuary and hall cleaning, seating area dusting, washroom servicing, compound cleaning, and event-based deep cleaning around services or large gatherings. |
| Event Centers & Venues | Pre-event setup cleaning, post-event teardown and waste clearance, washroom servicing during events, and hall/floor cleaning to reset the venue for the next booking. |
| Gyms & Fitness Centers | Equipment wipe-down and sanitation, locker room and shower cleaning, floor mopping and disinfection, mirror and glass cleaning, and odor control in high-activity areas. |
Each of these comes with its own rhythm — some facilities need daily attention, others benefit more from scheduled deep cleans layered on top of light routine maintenance. We work with facility managers to figure out what actually fits the space and how it's used, rather than applying a blanket cleaning plan across very different environments.
Contractual Cleaning Arrangements
Most of our facility clients work with us on a contract basis rather than one-off bookings, since ongoing cleaning tends to be more consistent and cost-effective over time. Contracts are generally structured around the size of the facility, frequency of service, and the specific scope agreed on — daily, weekly, or a mix of routine and periodic deep cleaning.
A typical contractual arrangement includes a site assessment to determine staffing and equipment needs, an agreed scope of work outlining exactly what's covered, a cleaning schedule tailored to the facility's operating hours, and a designated point of contact for quality checks and any adjustments needed along the way. Contracts can run monthly, quarterly, or annually, with terms reviewed periodically to make sure the service still matches the facility's needs as they change.
Estimated Service Costs
| Service Type | Estimated Cost Range (KES) |
|---|---|
| Daily office cleaning (small office, per month) | 15,000 – 35,000 |
| Daily office cleaning (large office, per month) | 40,000 – 100,000+ |
| Retail/mall cleaning contract (per month) | 30,000 – 80,000 |
| Hospital/healthcare cleaning contract (per month) | 60,000 – 150,000+ |
| School cleaning contract (per term) | 40,000 – 120,000 |
| Industrial/warehouse cleaning contract (per month) | 50,000 – 130,000 |
| Residential estate common area cleaning (per month) | 20,000 – 60,000 |
| One-off deep cleaning (per session) | 8,000 – 25,000 |
| Post-event cleaning (per session) | 10,000 – 30,000 |
| Carpet/upholstery cleaning (add-on service) | 3,000 – 12,000 |
These figures vary depending on facility size, frequency of service, staffing levels required, and whether specialized cleaning (such as biohazard or industrial degreasing) is part of the scope. A site visit is usually the best way to get an accurate, tailored quote.
Frequently Asked Questions
1. What areas do you cover? We serve facilities across Nairobi and other parts of Kenya, working with businesses and institutions in various towns and counties.
2. Do you provide your own cleaning equipment and supplies? Yes, our teams come fully equipped with the necessary tools, machines, and cleaning products required for the job.
3. Can you work outside normal business hours? Yes, we schedule cleaning around your facility's operating hours, including early mornings, evenings, or overnight where needed.
4. Do you offer one-time cleaning services or only contracts? Both. While most facility clients prefer ongoing contracts, we also handle one-off deep cleans and post-event cleaning.
5. How do you determine staffing levels for a facility? Staffing is based on the size of the facility, the scope of work, and how frequently cleaning is required, determined during the initial site assessment.
6. Are your cleaning staff trained and vetted? Yes, our teams are trained in facility-specific cleaning protocols and vetted before deployment to client sites.
7. Do you handle specialized cleaning like hospitals or industrial sites? Yes, we adapt our protocols and products to meet the specific hygiene and safety standards required for healthcare and industrial environments.
8. How is pricing structured for contracts? Pricing is based on facility size, cleaning frequency, scope of work, and any specialized requirements, agreed upon after a site assessment.
9. Can the scope of a contract be adjusted later? Yes, contracts can be reviewed and adjusted as your facility's needs change over time.
10. Do you provide waste management services? Yes, waste collection and disposal coordination is included as part of most facility cleaning contracts.
11. What's the difference between routine cleaning and deep cleaning? Routine cleaning covers daily or scheduled upkeep, while deep cleaning addresses accumulated dirt, stains, and areas not covered in daily service, usually done periodically.
12. Do you offer carpet and upholstery cleaning? Yes, this is available as a standalone service or as an add-on to an existing contract.
13. How quickly can you start service after signing a contract? This depends on facility size and staffing needs, but we typically aim to onboard new contracts within a few days of agreement.
14. Do you provide cleaning for residential estates as well as commercial facilities? Yes, we service common areas in residential apartments and estates in addition to commercial and institutional facilities.
15. Is there a minimum contract period? Contract terms are flexible and can be discussed based on your facility's needs, though most clients opt for monthly or longer arrangements.
16. How do you ensure quality control on ongoing contracts? We assign a point of contact for each site and conduct periodic quality checks to make sure service standards are maintained.
17. Can you handle post-construction or move-in cleaning? Yes, this falls under our deep cleaning services and can be arranged as a one-off booking.
18. Do you offer emergency or same-day cleaning services? Depending on availability, we can accommodate urgent requests such as spill cleanups or emergency sanitation needs.
19. Are your cleaning products safe for sensitive environments like hospitals and schools? Yes, we adjust the products and protocols used based on the sensitivity of the environment, particularly in healthcare and educational settings.
20. How do I get a quote for my facility? Reach out to us with details about your facility type, size, and cleaning needs, and we'll arrange a site visit to provide an accurate quote.