How do I get my rental deposit back in Nairobi?
Recovering your rental deposit in Nairobi requires meeting specific standards and documenting your compliance. Professional cleaning is one of the most important steps.
Steps to Secure Your Deposit Return
- Review your tenancy agreement – Check what condition the property must be returned in; most Nairobi agreements require “same condition as when received, fair wear and tear excepted”
- Check-in inventory – Compare the current condition against any check-in inventory or photographs taken when you moved in
- Professional end-of-tenancy clean – Hire a professional cleaning company to deep clean to the required standard; a professional clean certificate protects you in disputes
- Attend the check-out inspection – Be present when the landlord or agent inspects; raise any disagreements immediately and in writing
- Document with photographs – Take date-stamped photos of every room after cleaning and before handing over keys
Common Deposit Deductions to Prevent
- Dirty oven — the most common single deduction in Nairobi deposit disputes
- Dirty carpets or stained carpet that was clean on arrival
- Mould in bathroom — clean thoroughly and treat underlying cause
- Limescale on taps and showerheads
- Dirty inside the fridge and kitchen cupboards
Bestcare provides move-out cleaning certificates. Protect your deposit — visit Bestcare Cleaning Services or call 0709004600.